Privacy Policy – How 778jl Handles Your Personal Data

When you register and use 778jl, we collect personal information needed to set up your account, verify your identity, process transactions, and keep the platform secure. Here is a breakdown of what we collect and why:

The personal data you provide to 778jl is used for specific, legitimate purposes. We do not use your data for anything beyond what is listed below:

• Account management: Setting up, maintaining, and securing your 778jl account — including OTP verification and password reset processes.
• Transaction processing: Handling deposits and withdrawals in Philippine Peso through supported local banking and e-wallet channels.
• Identity verification (KYC): Confirming your age and identity before processing withdrawal requests, as required for responsible gaming compliance.
• Fraud prevention and security: Monitoring for unusual activity, multiple account creation, or suspicious transaction patterns that may indicate fraud or misuse.
• Customer support: Using your account and communication history to provide accurate and effective responses to your queries.
• Platform improvement: Using aggregated, anonymised usage data to understand how players interact with 778jl and where improvements can be made.
• Legal and compliance obligations: Retaining records as required under applicable laws and responding to lawful requests from authorities.

We do not use your personal data for unsolicited third-party marketing or profiling unrelated to your 778jl account.

778jl does not sell, rent, or trade your personal data. We share your information only in the following limited circumstances:

Service providers

We work with third-party providers to operate 778jl — including payment processors who handle PHP transactions through Philippine banking and e-wallet infrastructure, and identity verification services used for KYC. These providers receive only the data necessary for the service they perform and are required to handle it securely.

Legal requirements

If required by law, court order, or a lawful request from a Philippine government authority, 778jl may disclose personal data as legally obligated. We will not do so beyond what is required.

Business transfers

In the unlikely event that 778jl undergoes a business transfer or restructuring, your data may be transferred as part of that process. If this happens, any new entity will be bound by this Privacy Policy or a policy of equivalent or greater protection.

Keeping your personal information secure is a core part of how 778jl operates. We apply multiple layers of protection:

• SSL encryption: All data transmitted between your device and 778jl is encrypted using SSL/TLS. This applies to the website, the mobile app, and all API communications.
• OTP authentication: Sensitive account actions — including login from new devices and withdrawal requests — require OTP verification via your registered mobile number.
• Access controls: Internal access to personal data is restricted to authorised personnel who need it to perform their roles. Access is logged and audited.
• Fraud monitoring: We continuously monitor for unusual activity patterns that may indicate unauthorised account access or fraudulent transactions.
• Data storage practices: Personal data is stored on secured servers with access controls and regular security reviews.

No online system is completely impenetrable. We strongly encourage you to use a unique, strong password for your 778jl account and to log out after each session, especially on shared devices. If you suspect your account has been accessed without your authorisation, contact us immediately at [email protected].

778jl uses cookies and similar technologies to operate the platform, remember your session, and understand how players use the site. Cookies are small files stored in your browser. They do not give us access to your device and cannot carry viruses.

Types of cookies we use

• Essential cookies: Required for the platform to function. These handle session management, keeping you logged in, and processing transactions. You cannot opt out of essential cookies without stopping use of 778jl.
• Analytics cookies: Help us understand how players navigate 778jl — which sections are visited, how long sessions last, and where errors occur. Data is aggregated and anonymised.
• Security cookies: Used to detect and prevent fraudulent activity, such as tracking unusual login patterns or multiple account creation from a single device.

Most browsers allow you to control cookie settings. Disabling non-essential cookies may affect some functionality but will not prevent you from using core platform features.

We retain your personal data for as long as your account is active and for a reasonable period after account closure, to meet legal obligations, resolve disputes, and prevent fraud.

Transaction records and KYC documents may be retained for longer periods where required under applicable financial regulations. After the applicable retention period, personal data is securely deleted or anonymised so it can no longer identify you.

If you request account closure, any balance remaining in your account will be paid out to your verified withdrawal account before closure is completed. Your personal data will be handled in accordance with this retention policy after that point.

As a 778jl player, you have the following rights over your personal data. To exercise any of these rights, contact us at [email protected] with your registered account details. We aim to respond within a reasonable timeframe.

• Right to access: You may request a copy of the personal data we hold about you.
• Right to correction: If your data is inaccurate or incomplete, you may ask us to correct it. Basic account details can also be updated directly in your account settings.
• Right to deletion: You may request deletion of your personal data, subject to legal retention requirements. We will delete or anonymise your data where we are not legally obligated to retain it.
• Right to restrict processing: In certain circumstances, you may ask us to pause how we use your data while a dispute is resolved.
• Right to object: You may object to processing of your personal data in cases where we rely on legitimate interest as the legal basis for processing.

778jl is strictly for adults aged 21 and above. We do not knowingly collect personal data from anyone under the age of 21. If we become aware that a minor has registered an account, we will close it, delete associated data, and return any deposited balance as appropriate.

If you believe a minor is using 778jl, please notify us at [email protected] so we can investigate and take action promptly.

778jl may update this Privacy Policy from time to time to reflect changes in our data practices, platform features, or applicable requirements. When we make material changes, we will notify registered players via their account or registered contact details.

The date at the top of this page shows when the policy was last revised. Continued use of 778jl after any update constitutes acceptance of the revised policy. We encourage you to review this page periodically if you want to stay informed.

If you have any questions or concerns about this Privacy Policy, about how your data is handled, or if you would like to exercise any of your data rights, please reach out to our support team. We respond in English and are available around the clock.

• Email: [email protected]
• Support hours: 24/7 — Philippine Time
• Response language: English (Philippines)

For questions about account terms and betting rules, please refer to our Terms and Conditions. For guidance on gaming limits and self-exclusion, visit the Responsible Gaming page.